Conversational AI platform for enterprise customer experience — voice and chat agents with brand-aligned personas.
Sierra is the AI CX platform founded by Bret Taylor (ex-Salesforce co-CEO, OpenAI board chair) and Clay Bavor (ex-Google). Designed for enterprise brands that want AI agents with consistent brand voice and the ability to resolve complex issues across voice and chat. Reference customers include WeightWatchers, SiriusXM, and Sonos.