E-commerce helpdesk with a native AI Agent that resolves and sells, priced on ticket volume plus per-resolution AI charges.
Gorgias is a customer support helpdesk built specifically for e-commerce brands, with deep Shopify (and BigCommerce, Magento) integration that pulls order and customer data directly into conversations. Its AI Agent automates repetitive support tickets and is increasingly positioned to drive sales — flagging purchase intent and proactively engaging shoppers, not just answering questions. Pricing is based on billable helpdesk tickets rather than agent seats, with unlimited users on the higher tiers.