AI customer support agents for high-volume CX teams — helpdesk-agnostic with deep custom workflows.
Decagon builds AI support agents for enterprise and high-volume B2C teams (Eventbrite, Bilt, Notion, Webflow). Designed to handle complex account-specific actions — refunds, upgrades, account changes — not just FAQ deflection. Sits on top of any helpdesk and integrates deeply with internal systems.